Top Comm Center Headlines
News & Articles
Cincinnati Enquirer Feature: The 9-1-1 Center response on September 6th 2018 Fifth Third Shooting
Click here to view this video.
Behind the rescue scene: 911 dispatchers
The short moment of silence is broken by a loud chirping sound of the phones demanding immediate attention. A dispatcher sitting at one of four desk areas in the office answers. Depending on the call, they look at one or more of the six computer screens set up at each...
Richland County commissioners OK $573281 to upgrade 9-1-1 dispatch center
MANSFIELD -- Richland County commissioners on Thursday approved spending $573,281.60 on a project to upgrade, renovate and relocate aspects of the sheriff's department -- including the 9-1-1 dispatch center and road patrol offices -- within the Peoples Community...
Rimbey RCMP respond to prank 9-1-1 call
In the last week Rimbey RCMP responded to 61 calls for service. These calls include but are not limited to: six thefts, three complaints of threats uttered, three thefts of motor vehicles files, and five traffic collisions. On August 21 RCMP responded to a 911 hang up...
911 dispatcher in Fort Smith drowning had already resigned
Video is available when you click on "read full story". The 911 dispatcher who took the call of a drowning woman in Fort Smith on Saturday had already resigned before she took the call, Danny Baker, interim police chief, told 40/29 News. Saturday morning was already...
Fort Worth MedStar Takes Us Inside Communications Center
Traffic in North Texas can change in an instant. We tell you about it every morning and the people over at MedStar deal with it all the time. Often medical emergency personnel are rerouted while trying to get patients to the hospital. We were inside MedStar’s...
Columbia City opens $1.6M dispatch center
COLUMBIA CITY — Columbia City’s 911 dispatchers began taking calls in a new location earlier this month — but not far from its previous location. The city unveiled its new dispatch center, holding a ribbon cutting and open house on a Tuesday evening and taking its...
Sheboygan County tornadoes put 911 dispatchers to the test. A year later what has changed?
SHEBOYGAN - There's a hum of activity even on a slow day. Several screens tower over each 911 dispatcher, and there are usually four or five dispatchers. Red and green lights flicker on and off indicating when one of them is on the phone or radio. ...
Amherst 911 dispatchers enjoy recent improvements to desks, consoles
For Laura Minnick, it feels like Christmas has come early at work. The desk where the Amherst County dispatcher of nearly 14 years sits to answer incoming emergency calls during 12-hour shifts recently received improvements as part of an overall upgrade for...
It takes a special person to do this job: Emergency call centers need workers
When you’re faced with an emergency and need to call 911, you need someone to pick up. But those on the other end of the line are facing their own emergency. Next week, Twin Falls, Idaho, will have only eight dispatchers on staff. Any less than that, and it’s not...
Mysterious 911 calls explained
Athens Police Department officers were sent on Thursday afternoon to check out several 911 calls received with nothing but static on the other end. Officers James Graham and Josh Ames were sent to an Athens residence to check out the calls that originated from a cell...
Where are U” app covers Public Safety Answering Point of the pan-European emergency phone number 112
Where are U is the official emergency app, linked to the Public Safety Answering Point of the pan-European emergency phone number 112. This is the number chosen by European states to send emergency requests for police, fire brigades and ambulances or medical...
911Eye Among Upgrades At Gloucester Township Dispatch Center
Anyone who calls 911 in Gloucester Township can now provide live video of the situation to the township dispatcher, police said. GLOUCESTER TOWNSHIP, NJ — In the first moments following a tragedy, the person in the first line of defense is the dispatcher. Whether a...
Digging Deeper: What the $1.9 million Marshall County E-911 budget will fund
MARSHALL COUNTY - The staff at the Marshall County 911 center have handled calls ranging from deadly car crashes to a school shooting. "You're going to miss your son's little league games, your daughters dance recitals, I've missed both of those," said Sheila Day, a...
New Tech Allows County to Pinpoint 911 Callers
FREEHOLD – A short walk down a hallway and through an entrance inside the Monmouth County Sheriff’s Office public safety center in Freehold leads to the 911 communications center, a large room filled with computer and video screens. Dispatchers work behind desks with...
Early morning CodeRed alert was a dispatcher mistake
A Wood County Sheriff’s Office deputy mistakenly issued a test of the CodeRed system during her training early this morning. The alert was sent to all subscribers around 2:40 a.m., according to a release by the sheriff’s office. “The dispatcher understand the...
Boise first responders, employees honored for saving man’s life
Jonathan Bennett was the Ada County 911 dispatcher that took the call. He was actually in training with another dispatcher when the call came in. Bennett said the situation was a little scary for both himself and the callers, but they were very focused. "It wasn't the...
911 dispatcher calmly helps family after mountain lion attacks 8-year-old
The child was attacked at around 7:30 p.m. on Wednesday while he was running from his home to a neighbor's. His father is credited with chasing the mountain lion off — likely saving his son's life. In 911 audio released by the Park County Sheriff's Office (it is...
East Hampton Village And Its Dispatchers Tangled In Overtime Dispute
East Hampton Village public safety dispatchers are taking the village to court in a dispute about which employees get first dibs on overtime. In August 2018, Village Police Chief Michael Tracey, whose department oversees the dispatchers, issued an order that...
Myrtle Beach PD hiring dispatchers and community service officers
MYRTLE BEACH, S.C. (WPDE) — Looking for a job? The Myrtle Beach Police Department is hiring. The department needs dispatchers to answer emergency calls, as well as part-time and full-time community service officers. No experience is necessary. "For most of our jobs,...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



