RICHMOND, B.C.—A mediator has been appointed as emergency dispatchers try to reach a new contract with their employer, E-Comm Emergency Communications for British Columbia. More than 500 emergency dispatchers, call takers and support staff are members of CUPE Local...

A mediator has been appointed as 911 dispatchers responsible for taking calls from the Peace region try to reach a new contract with their employer, E-Comm Emergency Communications for British Columbia. More than 500 emergency dispatchers, call takers and support...

LYONS, N.Y. (WHAM) - A 911 dispatcher in Wayne County helped a man in Newark deliver his friend's baby early Saturday morning. Dispatcher Paul Fera works at the Wayne County 911 Center in Lyons. He received a call around 12:40 a.m. from a man who said his friend was...

Like other public safety entities, the mental and emotional health of 911 dispatchers is becoming more and more of a priority for industry leaders.  “The State of Indiana has invested a lot of money in the technical part of this and we’re now starting to push a...

There's a seamless partnership of those on the front line and those behind the phones. Just a matter of seconds can change a life. A new computer system called Rapid SOS is significantly cutting down that response time.

ABILENE, Texas (KTAB/KRBC) – Potential career opportunities are available at the Abilene Police Department for telecommunicators. The dispatch department is currently operating with only about 30 people including supervisors, which Communications Manager Becky...

The Charles County Volunteer Firemen’s Association, Inc, and Charles County Association of Emergency Medical Services, Inc. provided useful tips for teaching children, and even adults on how to call 9-11 and provide useful and needed information to the 911 call...

JACKSON, Mich. (WLNS) — A former 911 dispatcher is suing Jackson County, as well as her former supervisor, claiming there was a sexually hostile work environment during her time there. Shannon Rutan worked for Jackson County Central Dispatch from 2008 to 2016. In the...

BELL COUNTY, Ky. (WTVQ) – A man has been arrested after authorities say he made threats against a Bell County judge and 911 dispatchers. According to the Bell County Sheriff’s Office, 47-year-old Charles Lawson called and harassed dispatch several times Monday. He...

Springettsbury Township, York County — Tomorrow, York County Commissioners will vote on a $750,000 contract to overhaul the 9-1-1 communications center. While the vote is not finalized, many people seem to feel this is a step in the right direction for an agency...

NEIDA COUNTY - A handful of radio towers went up in Oneida Co. just over ten years ago to improve emergency communications across the Northwoods. The sheriff's office is now requesting $3.5 million in capital improvement funds to update those systems. Emergency...

MT. AIRY, NORTH CAROLINA, USA, September 17, 2019 /EINPresswire.com/ -- Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced the signing of two contracts valued at over $120 million to provide Next Generation 9-1-1 services for...

CONCORD (KGO) -- For the first time, cell phone users in Concord can text to receive help from 911. When texting 911, Concord police wants you to provide your exact location and tell them what kind of help you need. Officials say don't send pictures, videos, or...

CHIPPEWA FALLS, Wis. (WEAU) – A Chippewa Falls woman has been charged after calling in a false 9-1-1 call. Court documents show 28-year-old Shahannah Barnes has been charges with second degree recklessly endangering safety, a felony, and false emergency 9-1-1 phone...

On any given day, dispatchers in Broome County are taking in upwards of 1,600 calls. It's a task they've grown used to handling. "At times, the phone's ringing, a different call is coming in every 30 seconds, every 45 seconds. There are times where we're running out...

A 10 million dollar investment into the safety & security of Lafayette Parish’s community comes in the form of a new, 23,000 SF, state-of-the-art 911 communications building that will soon be constructed at 1810 W Willow Street.

The Phoenix Police Department announced that they would dedicate a new "quiet room" for dispatchers to help them deal with the stress of the job

East Texas Council of Governments’ Regional 9-1-1 Program is pleased to announce the availability of Text to 9-1-1 service in Anderson, Camp, Cherokee, Gregg, Marion, Panola, Rains, Upshur, Van Zandt and Wood Counties. Text to 9-1-1 is a service that allows citizens...

This is one of those days when I have to question if Rod Serling is not lurking out there and I’ve crossed over into the “Twilight Zone”. I just read in the newspaper of record for the Nation’s Capital that a DC police officer telling a dispatcher there’s a fire at a...