Montgomery County officials want to remind everyone on behalf of both MCHD and the Montgomery County Office of Emergency Management that 911 services should only be utilized in true emergencies. If you have a true medical emergency, if you have water coming into your...

LYONS — A Wayne County 911 dispatcher is being commended for helping with an out-of-hospital birth last weekend. Greg DeWolf, the county’s 911 operations manager, said a call to the 911 center came in at 12:40 a.m. Saturday from a person in Newark reporting that his...

BLADEN COUNTY, NC (WWAY) — The Bladen County Sheriff’s Office is recognizing a team member for saving a life. The sheriff’s office says a call came into their crisis hotline earlier this week from a person talking about committing suicide. Telecommunicator Patti...

Her last role with the department was being a 911 call taker. She took her final call last night and it came from her daughter, who is a police sergeant.

PARK CITY (ABC4 News) – They are the voice you hear in your most urgent calls, trained to handle your emergencies. But the Summit County dispatchers are struggling to keep up, working up to 60 hours a week in an effort to make up for a shortage. Tanya Odenbach, the...

Compassion. Telecommunicator Patti Yandle of the Bladen County Sheriff’s Office is said to have shown “a tremendous amount of compassion” for a caller talking about committing suicide with a shotgun. Yandle was able to make contact with the person who called the...

BLADEN COUNTY, N.C. (WECT) - Compassion. Telecommunicator Patti Yandle of the Bladen County Sheriff's Office is said to have shown "a tremendous amount of compassion" for a caller talking about committing suicide with a shotgun. Yandle was able to make contact with...

RICHMOND, B.C.—A mediator has been appointed as emergency dispatchers try to reach a new contract with their employer, E-Comm Emergency Communications for British Columbia. More than 500 emergency dispatchers, call takers and support staff are members of CUPE Local...

A mediator has been appointed as 911 dispatchers responsible for taking calls from the Peace region try to reach a new contract with their employer, E-Comm Emergency Communications for British Columbia. More than 500 emergency dispatchers, call takers and support...

LYONS, N.Y. (WHAM) - A 911 dispatcher in Wayne County helped a man in Newark deliver his friend's baby early Saturday morning. Dispatcher Paul Fera works at the Wayne County 911 Center in Lyons. He received a call around 12:40 a.m. from a man who said his friend was...

Like other public safety entities, the mental and emotional health of 911 dispatchers is becoming more and more of a priority for industry leaders.  “The State of Indiana has invested a lot of money in the technical part of this and we’re now starting to push a...

There's a seamless partnership of those on the front line and those behind the phones. Just a matter of seconds can change a life. A new computer system called Rapid SOS is significantly cutting down that response time.

ABILENE, Texas (KTAB/KRBC) – Potential career opportunities are available at the Abilene Police Department for telecommunicators. The dispatch department is currently operating with only about 30 people including supervisors, which Communications Manager Becky...

The Charles County Volunteer Firemen’s Association, Inc, and Charles County Association of Emergency Medical Services, Inc. provided useful tips for teaching children, and even adults on how to call 9-11 and provide useful and needed information to the 911 call...

JACKSON, Mich. (WLNS) — A former 911 dispatcher is suing Jackson County, as well as her former supervisor, claiming there was a sexually hostile work environment during her time there. Shannon Rutan worked for Jackson County Central Dispatch from 2008 to 2016. In the...

BELL COUNTY, Ky. (WTVQ) – A man has been arrested after authorities say he made threats against a Bell County judge and 911 dispatchers. According to the Bell County Sheriff’s Office, 47-year-old Charles Lawson called and harassed dispatch several times Monday. He...

Springettsbury Township, York County — Tomorrow, York County Commissioners will vote on a $750,000 contract to overhaul the 9-1-1 communications center. While the vote is not finalized, many people seem to feel this is a step in the right direction for an agency...

NEIDA COUNTY - A handful of radio towers went up in Oneida Co. just over ten years ago to improve emergency communications across the Northwoods. The sheriff's office is now requesting $3.5 million in capital improvement funds to update those systems. Emergency...

MT. AIRY, NORTH CAROLINA, USA, September 17, 2019 /EINPresswire.com/ -- Synergem Technologies, a leading provider of Next Generation 9-1-1 solutions, today announced the signing of two contracts valued at over $120 million to provide Next Generation 9-1-1 services for...