Two weeks ago I sent a FOIA request to Greene County requesting information related to the training/certification of County staff working in the Greene County Emergency Communications Center (ECC). I was not required to tell the County why I was making this request;...

On July 4, 2018, San Juan County 911 received a report of a victim falling 40 feet down a rocky bluff on Obstruction Island and into the water. That call launched a prolonged and complex rescue that involved multiple agencies, presented numerous challenges, and...

A Transit Police dispatcher says he's owed big time for getting fired after watching a TV account of the arraignment of a woman charged with climbing onto the base of the Statue of Liberty in a political protest and telling coworkers she "should go back to Africa," -...

The Amherst Police Department is accepting applications for the position of part-time dispatcher, according to a news release.  Applications are available at the Amherst Police Department, 911 N. Lake St., and must be returned by 4 p.m., Oct. 14, the release...

Since 2015, Hunter Sanders has been dispatching and assisting troopers in what is commonly referred to as Area III (Southwest Indiana). Currently of Ellettsville, Hunter lives with his wife Colte and their 4-month-old son. A graduate of Edgewood High School, Hunter...

A 911 dispatcher for the Lee County Sheriff's Office has been suspended for two days and placed on six months of disciplinary probation after she told a man to dispose of evidence. Authorities say that Amanda Kinzler called a man on a recorded landline who was...

A new software system has upgraded the way Berkeley County S.C., public safety agencies share data and eliminates the duplication that occurred until the deployment of the system last month.

The Knox County Regional Communication Center issued a farewell Thursday afternoon for longtime public safety official Linwood Lothrop. The center issued a farewell over the radio to all public safety departments and then Lothrop was greeted with a line of police...

OSAGE COUNTY — The Osage County emergency operations, or 911 center, and the Osage Ambulance District were at odds -- each posting subliminal messages on Facebook that appear to insult the other. KRCG spoke with both sides, though the ambulance district was willing to...

When the idea of a co-located, meaning shared, 911 facility was first voiced back in 2016, it seemed like the perfect solution to a hard-learned lesson. The floods of 2015 had, in fact, provided a trial run. When the Blanco River went on its deadly rampage in May of...

he Joplin Police Department's emergency communications center is now using a form of technology that allows 911 dispatchers to receive more accurate location data from callers, particularly from those using smartphones. The program, RapidSOS Clearinghouse, is free to...

HELENA- The city of Helena looking for information for the implementation of an NG9-1-1 compatible call system after being awarded funding from the State of Montana’s 9-1-1 Grant Program. In May of 2019, the City of Helena was granted $470,000 for use...

All five Santa Barbara County supervisors voted on Tuesday to separate fire and medical dispatch operations from the Sheriff’s Office, capping a two-year effort by fire chiefs to run their own emergency communications center and highlighting the longstanding rift...

Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other...

TRUSSVILLE — The city of Trussville has posted its first job opening since separating from the Jefferson County Personnel Board. The city is looking to fill the position of Public Safety Dispatcher II, according to Mayor Buddy Choat. “We took our own job descriptions...

A dispatcher with a Southwest Florida sheriff’s office has been suspended for two days after admitting to telling a 911 caller to “get rid of it” when refereeing to evidence that later turned out to be marijuana. NBC affiliate WBBH-TV reports that Lee County Sheriff’s...

On July 4, 2018, San Juan County 911 received a report of a victim falling 40 feet down a rocky bluff on Obstruction Island and into the water. That call launched a prolonged and complex rescue that involved multiple agencies, presented numerous challenges, and...

Hamilton, Ontario police say a 70-year-old man has been charged with mischief after complaining to 9-1-1 about the October 1st Amber Alert. The man said that he was trying to take a nap and that the notifications were bothering him. Police say that the man admitted...

LOS ANGELES, Oct. 3, 2019 /PRNewswire/ -- Today NGA 911 LLC (NGA 911) – one of the foremost innovators in 9-1-1 technology – has partnered with California to replace the outdated 9-1-1 system with the Next Generation of 9-1-1. This new state-of-the-art...

CLEVELAND, Ohio (WOIO) - A UPS driver was already on the phone with 911 dispatchers when a robbery suspect opened fire. The driver was out delivering packages, when he says the suspect came up and started begging for money. He gave him five dollars, but it apparently...