Volusia County employees worked 627,200 hours of overtime totaling nearly $19 million in the past fiscal year that ended on Oct. 1, a News-Journal analysis found. Since 2013, the amount of overtime the county has paid has increased every year — from $14.4 million six...

Bernalillo County is hiring in its Emergency Communications Department. The department is comprised of trained and certified personnel that receive 911 and non-emergency calls for service, dispatch law enforcement and fire/rescue to the citizens in unincorporated...

North Texas Regional EMS’ (NTREMS) use of Pulsara on FirstNet – America’s public safety communications platform – has paid dividends in quality of care, patient outcomes and efficiency of care coordination. Most notably, after implementing Pulsara and using FirstNet,...

The government of Ontario in Canada has chosen Bell Mobility to rebuild core components of the province’s aging Public Safety Radio Network (PSRN), in a contract worth CAD 765 million. The network is used by the province’s more than 38,000 first responders, including...

After at least 10 years of brainstorming and back-and-forth, an E-911 Joint Communications Center that houses dispatch representatives from the City of Columbus and Platte County is up and running. The facility, located within the Administration Building at Columbus...

Board members of the St. Francois County Joint Communications Center reviewed financials and upcoming projects Wednesday when they met. They also briefly discussed the 911 center’s Monday meeting with Farmington city and police officials regarding a possible merger in...

Grays Harbor News Group Sales taxes across the county will increase by one-tenth of one percent if voters approve the only countywide measure on the November ballot. The money would be used to improve the radio infrastructure for emergency services throughout the...

ROCK SPRING, Ga. — In an emergency situation when lives are on the line, seconds can make all the difference. That's why Walker County Schools recently invested state school safety funds to enhance its Incident Management System. The school system now is the first in...

CORVALLIS, Ore. - A lead dispatcher with the Corvallis 911 Comm-Center has added another Oregon award to her resume'. It's a statewide Dispatcher Life-Saving award to Heidi Ferguson. In the words of Heidi Ferguson's 911 boss, she knows what she's doing. 28 years of...

JASPER COUNTY, S.C. (WTOC) - Earlier this week it was confirmed Jasper County had a cyber attack on their countywide systems, including email and emergency response systems. At that time, county officials said 911 and emergency dispatch services were not having any...

Fortuna Police are warning area residents of a phone scam alleging to be a call from the Social Security Administration. The caller apparently is spoofing phone numbers, making it appear that the calls are legitimate, when they in fact are not, according to police....

DUKES COUNTY – Due to high, damaging winds and adverse weather conditions, the Dukes County Regional Emergency Communication Center lost power in the early morning hours of Thursday, October 17th. Lights may have gone dark in the center, but dispatchers never lost the...

The Tioga County 911 emergency communications center will host an open house Oct. 24 from 1-6 p.m. at the 99 William Farrell Drive building behind the Tokishi Center, Wellsboro. The county commissioners issued a proclamation .... Read More....

The dispatchers who staff Benton County's 911 communications center are on the front lines of the county's first responders: If they can't handle emergency calls in a timely fashion, it means dangerous delays in getting law officers, firefighters or paramedics to a...

EDINBURG – A virtual first responder system is up and running in Edinburg. Police now have the capability to live stream with 9-1-1 callers. Chief Cesar Torres says the city is the only one in Texas to have the system and the third in the country. He explained when...

ROCK SPRING, Ga. — In an emergency situation when lives are on the line, seconds can make all the difference. That's why Walker County Schools recently invested state school safety funds to enhance its Incident Management System. The school system now is the first in...

A major step has been taken towards a more efficient emergency response service to north-central B.C. At its monthly board meeting yesterday (Oct. 17), the Regional District of Fraser-Fort George (RDFFG) agreed to ‘moving forward’ on borrowing $3 million to...

CITRUS COUNTY, Fla. — A couple in Florida is thankful for a 911 dispatcher who helped them to deliver one of their twin babies over the phone. Brianna Springer's due date was in December. But on Monday she went into labor, she told WFTS. "I had no idea they were...

Two public-safety leaders were appointed to the board of the First Responder Network Authority (FirstNet) by Commerce Secretary Wilbur Ross. The new members include Karima Holmes, director, Office of Unified Communications, Washington, D.C. She supervises all of the...

In many cases, dispatcher jobs are considered administrative and not life-saving. ASPEN, Colo. — On average, 911 dispatchers in Pitkin County take about 1,200 calls a month. Many of those emergencies require life-saving skills before the first responders even arrive,...