Netflix and too much chill. A 911 supervisor in Florida was streaming a Netflix movie when dispatchers botched a report of a shooting and failed to quickly send help, the South Florida Sun-Sentinel reported. Julie Vidaud was the shift supervisor when Coral...

BILLINGS — Members of the Billings City Council and its departments continued discussions about how to fix a $2 million shortfall in the public safety and general funds at the Lincoln Center School District Board Room Monday night. “We’re looking for help from you...

The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in  all 33 communities in the Northwest Territories.  9-1-1 service in the Northwest Territories will make it faster for residents to contact...

When a 911 caller told a Woodbridge police dispatcher that a plane had crashed into a nearby house around 11 a.m. last Tuesday, it seems she couldn’t quite believe her ears. “What is it, a house that’s on fire?” the dispatcher asked. “A plane crashed into a...

LUMBERTON, NC (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a crash resulting in a fatality just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind...

The 911 dispatch protocol at the center of a lawsuit is causing two former Utah dispatchers to speak out.

LUMBERTON, N.C. (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a deadly crash just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind a pickup truck...

The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in all 33 communities in the Northwest Territories. 9-1-1 service in the Northwest Territories will make it faster for residents to contact emergency services...

The territory's long-awaited 9-1-1 service is officially live. Those in the room for the service's opening moments in the NWT, decades in the making, described the "exciting and surreal" feeling of the number coming to life. Newly hired dispatchers were joined by...

LUMBERTON, N.C. (WPDE) — A Lumberton dispatcher was charged in connection with a deadly wreck this past Friday on Wire Grass Road in Robeson County, according to officials. Tamla Terael McRae, 44, is charged with driving while impaired, according to Master...

BUCKHANNON — The Upshur County Commission endorsed a proclamation on Thursday, recognizing E911 telecommunicators as first responders. On March 7, 2019, California Representative Norma J. Torres referred to the House Committee on Education and Labor to review and...

Once again DC 911 shows it can't handle its basic mission There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s...

A Peoria man,  Nicky McDonald, has been arrested for child pornography. We are learning more about the case from a Freedom of Information Request. McDonald is a registered sex offender and police records show he used public WiFi to access porn sites. According to...

(Editors note: 112 is their equivalent to 911. This Story is from India.) BENGALURU:  The dial 112 helpline which was inaugurated with much fanfare by Chief Minister BS Yediyurappa, had its lines choked on Thursday. The newly set up command centre in Bengaluru...

(HELTONVILLE) – A coordinated effort between Lawrence County 9-1-1 dispatchers and Pleasant Run Fire Department helped an elderly man who was lost in the woods Saturday afternoon. Around 1:16 p.m. Saturday, Lawrence County 9-1-1 dispatchers received a call from a...

This police officer took his vows to ‘serve’ the public to a whole new level after a little boy dialed 911 to order food for his sister. Mesa Police Department dispatcher Anthony Bonilla was surprised—and amused—to receive a call earlier this week from a 5-year-old...

Owensboro-Daviess County 9-1-1 Director Paul Nave said on Friday that he plans to ask city and county officials to pass a resolution designating 911 dispatchers as first responders. The request is tied to a federal bill that would redesignate 9-1-1 dispatchers from...

SALT LAKE CITY — A 911 dispatch company accused of creating ineffective software is defending itself from allegations in a lawsuit filed earlier this week. Bre Lasley and her sister narrowly survived a home invasion four years ago in Salt Lake City, calling 911...

BUCKHANNON — Upshur County became the second county in the state to formally recognize its dispatchers at first responders with a proclamation passed during this week’s Upshur County Commission meeting. Upshur County E-911 Center director Doyle Cutright told the...

SALT LAKE COUNTY, Utah — The 911 dispatch protocol at the center of a lawsuit is causing two former dispatchers to speak out Friday. For 21 years, Brittany Carter was on the other end of a 911 call. “I had a dad on the phone one morning that his two-year-old wasn’t...