SALEM — Dispatcher Rachael Haller of the Umatilla County Sheriff’s Office recently completed a course with the Oregon Department of Public Safety Standards and Training. Haller and her classmates graduated from Basic Telecommunications...

Sales Tax: Measure Increases Sales Tax by One Tenth of 1 Percent A sales tax increase that would help fund replacements and upgrades for Thurston County’s primary emergency communication system, owned and operated by Thurston 911 Communications (TCOMM 911), was...

In recent years there’s been a great deal written—some of it by us—about local governments failing to recruit enough employees to fill some of the most vital public sector jobs, including police, firefighters, emergency medical technicians and so on. People...

Teton County’s communications center has half the dispatchers it needs to adequately answer emergency calls, and that means trouble. “We are one person away from not being able to answer 911 calls 24/7,” Sheriff Matt Carr told county commissioners Tuesday morning....

Branch County Central Dispatch is back in crisis mode after a dispatcher gave her two-week notice Tuesday to leave for a higher paying job. Director Kurt Spalding told his board Wednesday an employee hired in July was released from her job October 31 during the...

A wrench was thrown into the Clackamas 800 Radio Group's plans to build a public emergency communications facility at Cooks Butte Park after the three Emery sons, whose parents sold Cooks Butte Park to the City in 1975, withdrew their consent for the tower. "I have...

MIAMI, Ok. — The city of Miami is takings steps toward forming a central dispatch center. Since the Ottawa County Jail closed last month, dispatchers from the Sheriff’s Department have been working several hours at the Miami Police Department. Through this initiative,...

MIFFLINTOWN — A pivotal project in Juniata County will now be completed thanks to a recently awarded grant in the amount of $1 million. During Tuesday’s business meeting of the Juniata County Commissioners, Heather Kelly-Weisen, project coordinator for the...

Loveland, Ohio – The speed and the accuracy when receiving a 911 call are top priorities to any 911 dispatcher. Although these 911 dispatchers do their best to focus on speed and accuracy one fact that many people may not know is that 80 percent of 911 calls are made...

PIGGOTT, Ark. (KAIT) - The 911 emergency system in Clay County is working again, after being out for almost 9 hours. According to Clay County Sheriff Terry Miller, the outage may have been caused by a fiber line being cut. The system came back up overnight... READ...

Morgan County Commissioners on Friday selected two companies to provide three main technology components for an upgraded Morgan County 911 Center. Officials say the center will be built in the former Sheriff’s Office space in the rear annex of the county courthouse....

The alert states: “Children believed to be in life threatening danger.” The Montana Department of Justice has issued an AMBER Alert for three children in Cascade County. The alert states that the three children were taken during the night, possibly by non-custodial...

Emergency dispatchers must complete rigorous training When a person needs to call 911, more often than not, it is due to a serious life changing event happening at that very moment. When a call to the 911 center comes through, dispatchers are trained to answer the...

The Chula Vista Police Department recently expanded its Emergency Communications Center from eight dispatcher consoles to 11, with a new phone system that allows dispatchers to pinpoint the location of cell phone calls within three meters, a significant improvement...

A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale SKAGIT COUNTY, Wash. — A comprehensive analysis of Skagit 911 found the emergency dispatch center lacking sufficient staff, planning and the ability to...

An assessment team from the Commission on Accreditation for Law Enforcement Agencies Inc., (CALEA) will be in Pueblo November 19 to conduct an on-site assessment of the Pueblo County Sheriff’s Office Law Enforcement Bureau and Communications Center as part of...

The Sterling City Council learned Tuesday night that the Sterling Emergency Communications Center is   offering a new way for the public to reach them in an emergency. Valicia Lybrand, SECC director, reported on the implementation of a new text-to-911...

SCHENECTADY -- Dispatchers in the Schenectady County central dispatching center will get pay boosts under a new three-year contract designed to help the county recruit and keep public safety dispatchers. The County Legislature on Tuesday approved the agreement,...

Officials said emergency resources were stretched thin in a Tri-State town after a prank 9-1-1 call. It happened Wednesday night in Kahoka, Missouri. Police are furious after the incident where the caller claimed someone had been shot and needed help. The Kahoka...

The Teton County Communications Center has less than half of the staff it needs to answer emergency calls. The County Sheriff is asking the county commissioners to increase the salary of dispatchers in an effort to address the shortage. The 911 dispatch center needs...