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Allegany County’s 911 dispatchers receive recognition (MD)
CUMBERLAND — As the novel coronavirus pandemic continues globally, the Allegany County Department of Emergency Services is taking time to honor the communication specialists of the county’s Joint Communications Center for National Public Safety Telecommunicators...
Upper Missouri Regional Dispatch Center celebrates National Public Safety Telecommunicators Week (MO)
The Upper Missouri River Regional Dispatch Center celebrated the week of April 12 through 18 as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually,...
Amid COVID-19 pandemic, a thanks to public safety dispatchers (OR)
SALEM, Ore. (KTVZ) -- As the State of Oregon, and states across the nation, grapple with the COVID-19 pandemic and efforts to keep communities safe and informed, it’s more important than ever to recognize 9-1-1 operators in Oregon. The week ending Saturday was...
Livingston County Sheriff Asks Us To Honor Dispatchers (NY)
“The days of Dispatchers simply answering a phone similar to an operator have long passed,” stated Sheriff Dougherty. “Your hardworking dispatchers and public safety telecommunicators serve as a vital link between your community fire, medical and law enforcement...
Introducing the faces behind the voices among Genesee County 9-1-1 Emergency Services staff (NY)
BATAVIA — Genesee County Sheriff William Sheron Jr. Friday said he wanted people to meet the dispatchers who might have been on the other end of the line if they called 9-1-1 for an emergency. The county sheriff’s office released photos of 18 dispatchers or senior...
Communications center director gives insight as an emergency dispatcher (KY)
In honor of National Public Safety Telecommunicators Week, the Sentinel-Echo reached out to Michael Holt, director of the London-Laurel Communications Center. Holt shared insight into his previous experience and what a day is like at an emergency dispatch center....
People met with busy tone when trying to place cellphone calls in Fairfax Co. (VA)
A network issue has been reported in Fairfax County, Virginia, causing intermittent issues with wireless phone calls. People are reporting hearing a busy signal when using their cellphone for calls. A WTOP listener reported similar issues in Montgomery County,...
911 operators are being celebrated in Coos Bay this week (OR)
COOS BAY, Ore. — 9-1-1 operators are celebrated this week in Coos Bay's National Safety Telecommunication Proclamation. Mayor Joe Benetti said the city of Coos Bay is honoring those on the front lines who, he said, normally don't get the recognition they deserve. "You...
Plano asks residents to register with ‘Smart911’ (TX)
Plano announced Monday it is now using Smart911, a free service designed to accelerate the process of emergency calls for residents. Developed by private Massachusetts-based Rave Security, Smart911 identifies itself as an emergency service that will connect residents...
Public Safety Telecommunicators Week honors dispatchers (IA)
DAVENPORT, Iowa (KWQC) -- The coronavirus has forced many people to work remotely but not everyone can do that including 9-1-1 dispatchers. All throughout this week, they are being recognized for the work they are doing to serve communities. Ashley Huffman sits...
Beatty named 911 Dispatcher of the Year (OH)
MOUNT VERNON — During a week that is dubbed National Public Safety Telecommunicators Week, and at a time of the global pandemic, it’s fitting the 2019 Dispatcher of the Year is a Knox County 911 team member who serves on the Critical Incident Stress Debriefing Team....
Fort Smith fires 911 dispatcher (AR)
FORT SMITH -- After an allegation of offensive and inappropriate language and an internal investigation, a 911 dispatcher with the Fort Smith Police Department has been terminated effective Friday...
Delaware State Police Recognize Public Safety Communication Personnel (DE)
Delaware- The Delaware State Police (DSP) is proud to recognize and honor its public safety communication personnel during National Public Safety Telecommunications Operators Week. The Delaware State Police Communications Section consists of three 911 Public Safety...
Honoring Police, Fire and EMS Dispatchers – ‘The First First-Responders’ (CA)
They are, in the words of Pasadena Police Lt. William Grisafe, “the first first-responders.” Before police officers or firefighters or EMS workers arrive at some crime or crisis, dispatchers are already in gear…the first point of contact for the public, the...
Telecommunicators thanked; Lowe’s makes gloves donation (NC)
ELIZABETHTOWN — The Bladen County Sheriff’s Office is celebrating National Public Safety Telecommunicator Week. It began Sunday and runs through Saturday. Sheriff Jim McVicker, a release says, recognized those within his department with a letter and gift. The...
Darcy Ziller: one of Cook County’s calm voices on 9-1-1 (CA)
National Public Safety Telecommunicators Week, first recognized in 1981 in Costa County in California, has become a national effort. It is a week set aside to acknowledge the hard work and dedication of the men and women more commonly known as 9-1-1 dispatchers. These...
Radio communications for responders get a big boost (OR)
Seaside made a big advance to improving radio communications for first responders. The City Council approved $135,000 for the purchase and implementation of a new simulcast radio system on Monday. A double layer of coverage in a number of places should “greatly...
Hutto Fire Rescue has new app for residents to prepare for emergencies (TX)
Hutto Fire Rescue, also known as Williamson County Emergency Services District #3, has a new app that helps residents protect themselves and their property during an incident or major disaster. Hutto Fire Rescue provides services to a 63-square mile area of eastern...
Police and fire show support for regional dispatch center in Hingham (MA)
HINGHAM — It was a bit of a surprise when 25 police cars and fire trucks turned on their lights and sirens and started circling Hingham Town Hall on Thursday morning, said Laurie Croke, South Shore Regional Emergency Communication Center executive director. “They’re...
Little Rock 911 dispatcher fired after decision to self-quarantine (AR)
LITTLE ROCK (KATV) — After 23 years of saving lives as a Little Rock police officer, Aaron Manning retired from duty but not from public service -- he decided to put his years of experience to good use, starting a new job as a 911 dispatcher. "Every opportunity...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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