Montana's 911 Dispatcher of the Year is Amy Cianflone of Hamilton. She was one of an honored group of emergency medical services providers recognized at an awards ceremony at the Helena Capitol Rotunda this week. Montana Governor Greg Gianforte has proclaimed May...

Florida first responders can now access the most tech-advanced communications system available with a new partnership from L3Harris Technologies and FirstNet from AT&T — the result of a $451 million contract renewal approved by the state legislature last spring....

DC’s Office of Unified Communications (OUC) told us about its “commitment to transparency” (above) when they shared its “findings” about the mishandling of a March 14 emergency where David Griffin died. In those “findings” (below) — sent March 29 to a council member...

As B.C. prepares for another wildfire season, staffing levels at E-Comm 911 remain strained. Staffing has been a long-standing challenge for E-Comm, with the organization commissioning a report in 2021 that recommended hiring at least 125 full-time staffers to meet...

If you call 911 to report a stolen package in Baltimore, dispatchers will soon ask you to do it over the phone or online, instead of sending a police officer to respond in person. If you report someone having a behavioral health crisis, a social worker will be...

Iredell County Emergency Communications is proud to announce that Iredell County ECOM Training Coordinator Jody Sherrill was awarded the 2022 N.C. Chapter of the Association of Public Safety Communications Officials (NC-APCO) Communications Trainer of the Year at...

LACONIA – A new $10 million emergency 9-1-1 facility may be built in Laconia on state land after the Executive Council and the City of Laconia came to an agreement about various parcels around the former Laconia State School property, Wednesday. Commissioner of Safety...

Several of Clark County’s 911 dispatchers never imagined they’d be the ones answering the phones when someone calls about an emergency. One said she was working at a bank when she decided to apply at the Clark Regional Emergency Services Agency’s dispatch center....

A staffing shortage at the Minneapolis Emergency Communications Center (MECC) has reached an ’emergency’ level, according to city officials. Jodi Hodne, the assistant director for the city’s 911 call center, told 5 EYEWITNESS NEWS the MECC is facing a staffing...

Manchester voters say no to regional 911 dispatch in town election Voters elected new members to the School Committee and Select Board, and voted against moving 911 calls to a regional emergency dispatch center during the town’s election Tuesday. Voters also said no...

Lead Dispatcher Kim Hicken receives a call at the Orem Department of Public Safety Dispatch Center Thursday, March 26, 2009. Have you ever had an emergency, called 911 on your cell phone in Orem and got the Provo emergency dispatch center? That could all be resolved...

Losing a signal or not being able to request help in rural parts of Okaloosa County can cost first responders vital seconds during rescues or other types of emergencies. The Okaloosa County Sheriff’s Office began looking at updating systems during former Sheriff Larry...

Riley County EMS will have its north county first responder go live next month. EMS Director David Adams confirmed to Riley County Commissioners Monday that the position will start June 6. This is a position based out of Leonardville and in place until the new station...

The 911 system in St. Bernard Parish was back up and running Tuesday afternoon, after its emergency and non-emergency lines were down for about 14 hours.  A service provider informed the St. Bernard Parish Sheriff's Office at about 4 p.m. that repairs to the...

ST. LOUIS — Town’s Civil Service Fee on Tuesday voted to create a brand new entry-level 911 dispatcher place requiring lesser {qualifications} as a part of a plan by Mayor Tishaura O. Jones’ administration to scale back delays in answering 911 calls. “Hopefully it...

LINCOLN, Neb. (KOLN) - When you dial 911 in Lancaster County, Lincoln’s Emergency Communications Center will take the call. The voice on the other end will relay your information to first responders, which allows them to better prepare for any type of situation. Now,...

AUSTIN (KXAN) — Some Austinites are already getting put on hold when dialing 911, data shows, and a manager inside the emergency communications center said the problem could quickly get worse. “Our calls are holding a lot longer on 911 and a lot of that has to do with...

Steve Garrett of Indianola has worked in some type of emergency service in Warren County for more than 25 years. Now, he’s throwing his hat into the race for Warren County Recorder. Garrett, who is running as a Republican, will face off against three other candidates...

May 16—Emergency dispatchers returned to Astoria last week after temporarily merging with Seaside over the past several months. The move to Seaside was prompted by staffing shortages at Astoria's 911 dispatch center, which reached a critical point last fall. The...