Emergency dispatch centers in McLean County will start a new text-to-911 service next week.

While members of an activist group seek changes to the Columbus police response to mental health crises to limit potentially deadline outcomes, the city of Columbus announced on Monday that it is expanding a pilot 911 response unit program begun a year ago.

ANNOUNCEMENT / PRESS RELEASE As a 911 organization and/or professional that is committed to sudden cardiac arrest survivability, you understand the life-saving potential of AEDs (Automated External Defibrillators) and the need to increase their visibility to the...

For more than three decades, the city of Fayetteville’s 911 call center has operated from the same space at police headquarters downtown. Over those 30 plus years, the population has grown and communications technology has evolved. For those reasons and others, city...

When you have an emergency, help is just a phone call away but filling vacancies in dispatch centers across the state is becoming increasingly difficult.

The city of Austin will raise pay rates for 911 call takers and police dispatchers for the second time in five months in an effort to stem rising vacancy rates.

Dispatcher Justine Mojarro was named Non-Sworn Employee of the Month by the Fontana Police Department in June.

National Emergency Number Association (NENA) CEO Brian Fontes this week sent a letter to key Senate leaders that expresses support for federal funding for deployment of next-generation 911 (NG911) technology throughout the U.S. but appears to seek some changes in the...

Burlington’s police and fire dispatch center, already stretched thin and facing questions about professionalism, may be headed toward a breaking point. Three dispatchers recently submitted their resignations, Seven Days has learned, which could leave the office with...

The framework of what will eventually be a massive $55.7 million campus that will train the city's police and fire departments while headquartering the city's 911 dispatch center is slowly coming together in northern Sioux Falls.

It used to be that people stranded in the desert of western Texas started fires to draw attention to their location. Since February, however, anyone lost in the vast jurisdiction of the Rio Grande Council of Governments (RIOCOG), which covers 25,516 square miles, can...

Officials from Montgomery, Carroll and Grenada counties were in Winona at MedStat’s ribbon cutting on Wednesday. “We are extremely proud to announce the grand opening of our new building in Winona,” said Dave Eldridge, MedStat operations manager.

Lee County will spend just over $273,000 to purchase an emergency call system that could be quickly set up and operational if regular 911 call centers are taken out of commission by a natural or man-made disaster. READ FULL ARTICLE

The City of Edmond's Emergency Communications Center has taken additional steps to tackle missing children’s cases by completing a national missing kids readiness program. READ FULL ARTICLE

While the sirens of police cruisers, fire trucks and ambulances are a easily heard reminder of the hard work done by the area’s public safety officials, there is plenty of quieter work going on behind the scenes as well.

Lamarre turns in headset for front office After more than 25 years of answering emergency calls, veteran dispatcher Maureen “Micky” Lamarre has been promoted to Communications Center supervisor, a new position meant to improve communications and service from the...

A lawsuit claims a woman who was left on a porch with gunshot wounds for more than an hour would have lived if someone would have come to help her. The family of N'ala Wallace is suing Saginaw County 9-1-1, claiming emergency responders didn't go to the shooting scene...

Morgan County’s 911 Emergency Telecommunications has filed a formal complaint with the West Virginia Public Service Commission against Frontier West Virginia, Inc. about frequent phone outages in the Paw Paw exchange area. The Public Service Commission (PSC) is the...

The Tahlequah City Council discussed a potential move for first responders during a Sept. 6 meeting. Tahlequah Police Chief Nate King and Tahlequah Fire Chief Casey Baker hold monthly emergency services department head meetings, which include EMS, Cherokee County...