The City of Reno is proud to announce that its dispatchers will provide emergency medical dispatch to quickly identify a caller’s medical emergency and deliver potentially life-saving verbal instructions prior to emergency medical services (EMS) arriving. As the...

KANSAS CITY, Mo. — For 19 years, Annie Casey has answered the call as a 911 dispatcher with the Kansas City, Missouri, Police Department Communications Unit. “It’s been good helping people,” Casey said. READ FULL ARTICLE

Several sergeants with the Austin Police Department (APD) are working overtime taking 9-1-1 calls to fill vacant dispatch positions amid the ongoing staffing crisis in the city.

House Bill 2717 adds 911 dispatchers to the list of public safety employees who qualify for trauma therapy that's funded by their employer. READ FULL ARTICLE

The frenzy hit San Francisco’s 911 dispatch center all at once. READ FULL ARTICLE

By James Careless Redundancy is at the heart of California’s statewide upgrade to Next Generation 911 (NG911) services. This is why, when it allocated nearly $1 billion to this project in 2019, the State decided that selecting four different vendors to complete and...

A Bristol Township woman is accused of making more than 1,000 calls to emergency dispatchers locally and around the nation. Erica Lynn Saresky, 27, of Bristol Township’s Levittown section, was charged this week via summons with communications with 9-1-1, harassment,...

EAST PROVIDENCE, R.I. (WPRI) — East Providence leaders held a ribbon-cutting ceremony on Wednesday to celebrate the opening of its new state-of-the-art dispatch center.

MERCER COUNTY, OH (WLIO) - One of the largest gatherings of emergency dispatchers in Ohio was held today at the Mercer County Fairgrounds.

SANTA BARBARA COUNTY, Calif. - A new regional fire communications center is in development in Santa Barbara County for first responders.

Washington, D.C.-(ENEWSPF)- Congresswoman Robin Kelly (D-IL-02), introduced the bipartisan Providing Resources and Occupational Training for Emotional Crisis and Trauma – PROTECT 911 Act – to address important health and wellness issues for our nation’s 9-1-1...

TULSA, Okla. (KTUL) — Osage County Sheriff Eddie Virden proudly announced the sheriff's office will be implementing Emergency Medical Dispatch in the near future. EMD involves the combination of telecommunication skills and medical knowledge.

The Las Vegas police department is scrambling to fill employee vacancies at its 911 center as wait times lengthen in recent months. From April 2022 through February, Metro Police met its standard of answering 90% of its 1.1 million emergency calls within 10 seconds....

A lifelong Hadley resident who has been a civilian dispatcher since his high school graduation in the mid-1970s is the state’s Telecommunicator of the Year. Henry Baj, who has handled dispatching duties on almost every Saturday day shift since the summer of 1976 and...

ST. GEORGE — The Order of Hermes is a recognition granted to those dispatchers who are the fastest at what they do, and in doing so, help save the lives of others when seconds matter most.

WEST CHESTER, Ohio — A woman in West Chester is asking for answers after 911 dispatchers hung up on her twice during a medical emergency.

A growing number of 911 centers across the country are utilizing livestream video to enhance public safety. First responders say they expect it to be revolutionary in the coming years.  911 Communications Manager Brad Riggin at the Boulder Police Department in...

BRAINERD — Crow Wing County is requesting assistance to ensure the E-911 system continues to work effectively by allowing emergency responders to quickly locate those in need of emergency assistance. Residents with a blue 911 sign on their property should keep the...

SHIAWASSEE COUNTY, Mich. (WJRT) - Shiawassee County Central Dispatch has been receiving an alarming number of 911 hang-up calls.