A new baby girl was welcomed into the world on Thursday night with the help of Ambulance emergency medical dispatcher. Sarah Barczai received a call from an anxious father whose wife was in labour with seventh child. The parents and their children were driving to the...

For emergency services dispatchers, it all starts with a phone call. The number is one of the shortest but arguably the most important: 911. When someone in need calls 911 within Kingston city limits, they are instantly connected to the communications staff at the...

Greg LaFrancois says "At this point, there's another option in The County. Presque Isle Fire Department runs a 9-1-1 service, and so the towns - some towns have already reached out to Presque Isle and signed up for 9-1-1 service, and then the others will be doing that...

The Florence Police Department is looking for people to join their Communications team. According to Florence PD, dispatchers serve as the backbone of the department’s call for service coordination and undergo an array of training in leading communication...

When a Sun City West resident calls the Posse about a situation, the person who answers the phone becomes a conduit between the caller and a unit in the field. The dispatcher takes all information from the caller and communicates key data to patrol units in the field....

What was believed to be a prank call has turned into a $39,000 fine and pending legal action against a State Road man. Ocean Adrian Hinson, of Noah Hayes Road, has a Sept. 10 court date to face a misdemeanor count of interfering with emergency communication, dating...

ATLANTA (FOX 5 Atlanta) - FOX 5 News broke a story back in June about numerous complaints regarding how the head of Atlanta's 911 system treated operators including denying them bathroom breaks. Thursday, new developments emerged in that story. FOX 5 News has learned...

Air Methods, a provider of medical air services, will close its San Antonio communications center used to dispatch emergency aircraft. In an emailed statement, the Englewood, Colorado-based company said it will handle dispatches for its San Antonio-area...

The California Governor’s Office of Emergency Services (Cal OES) today announced an important step forward in making the state better prepared to assist those in need during emergencies and natural disasters. Cal OES has selected four contractors (Atos, CenturyLink,...

The call quickly escalated as the dispatcher sought more information. A commotion could be heard as the woman relayed his questions to people in the background. She appeared to know the child, and told the dispatcher that her name was Milliani Robertson, the same name...

TWIN FALLS — When you’re faced with an emergency and need to call 911, you need someone to pick up. But those on the other end of the line are facing their own emergency. Next week, Twin Falls will have only eight dispatchers on staff. Any less than that, and it’s not...

MEMPHIS, Tenn. (WMC) - A faulty light is to blame for a fire that caused thousands of dollars in damage underneath the Memphis emergency communications center. Firefighters were called to Flicker Street Thursday morning. They say the fire spread to shop supplies kept...

SAN ANTONIO — A dispatcher with the San Antonio Police Department has been arrested in connection with an investigation into eight liner gambling, according to a release from the department.  42-year-old Annabel Gonzalez, a civilian employee, was taken into...

As promised, the FirstNet Authority has published its five-year reinvestment roadmap as approved by the board of directors some time ago. Official publication had been held up so the FirstNet Authority could hold a series of meetings around the United States with public safety professionals to review the plans and collect input.

Laura Grant played a role in saving hundreds of lives. The 57-year-old Burlington woman was a long-serving and beloved fixture as a dispatcher at the Mississauga Central Ambulance Communication Centre (CACC.) The centre provides EMS dispatch services to Peel and...

BURLINGTON — Halton Region's first homicide victim of 2019 has been identified as longtime EMS dispatcher Laura Grant. A number of sources in the paramedic and policing communities identified Grant, a dispatcher at Mississauga Central Ambulance Communication Centre,...

A former Fredericksburg police dispatcher accused of feeding information to suspected criminals was released from jail Wednesday on a $20,000 bond. According to affidavits for search warrants filed in Fredericksburg Circuit Court, a confidential informant recently...

Sarasota County's centralized emergency call center is still getting to know Longboat Key after taking over dispatch duties from the town in 2016. On Aug. 13, seven members of the Sarasota Emergency Operations Bureau took a day tour of the...

PLACER COUNTY (CBS13) – Dispatchers and paramedics worked together to help deliver a baby who apparently just couldn’t wait to make its world debut. The incident happened back on July 30. The Placer County Sheriff’s Office says dispatcher Brooke Ritzman got a call...

Atos Public Safety was awarded a 5-year, USD 198 million contract by the State of California to transform the state's 911 system. Atos Public Safety will serve as the Next Generation 911 Prime Network Service Provider (PNSP) for the initiative. The company will...