Comm Center News
Early morning CodeRed alert was a dispatcher mistake
A Wood County Sheriff’s Office deputy mistakenly issued a test of the CodeRed system during her training early this morning. The alert was sent to all subscribers around 2:40 a.m., according to a release by the sheriff’s office. “The dispatcher understand the...
Boise first responders, employees honored for saving man’s life
Jonathan Bennett was the Ada County 911 dispatcher that took the call. He was actually in training with another dispatcher when the call came in. Bennett said the situation was a little scary for both himself and the callers, but they were very focused. "It wasn't the...
911 dispatcher calmly helps family after mountain lion attacks 8-year-old
The child was attacked at around 7:30 p.m. on Wednesday while he was running from his home to a neighbor's. His father is credited with chasing the mountain lion off — likely saving his son's life. In 911 audio released by the Park County Sheriff's Office (it is...
East Hampton Village And Its Dispatchers Tangled In Overtime Dispute
East Hampton Village public safety dispatchers are taking the village to court in a dispute about which employees get first dibs on overtime. In August 2018, Village Police Chief Michael Tracey, whose department oversees the dispatchers, issued an order that...
Myrtle Beach PD hiring dispatchers and community service officers
MYRTLE BEACH, S.C. (WPDE) — Looking for a job? The Myrtle Beach Police Department is hiring. The department needs dispatchers to answer emergency calls, as well as part-time and full-time community service officers. No experience is necessary. "For most of our jobs,...
911 Coordination Board and CenturyLink amend Next Generation 911 contract
During its Aug. 22 meeting, the South Dakota 911 Coordination Board unanimously voted to amend a contract for the South Dakota Next Generation 911 Project. This amendment is in regards to the Rapid City call center with its multiple workstations, dual electrical...
Phone service in Bridgeport restored: City officials
BRIDGEPORT — Phone service for resident and government offices have been restored according city officials. Phone service was restored around 2pm. Bridgeport officials said in an email shortly before noon, “ITS has received confirmation of a “Frontier Communications”...
New Jersey Police Department Unveils High-Tech 911 System That Features Smartphones, Live Streaming
GLOUCESTER TOWNSHIP, N.J. (CBS) — A South Jersey police department is using smartphone technology to help in emergencies. Officials in Gloucester Township unveiled the new 911 system on Monday. New technology, like live streaming, can provide even more information...
New 9-1-1 program helps finding missing children faster
Marshall County 9-1-1 dispatch partnered with the National Center for Missing and Exploited Children to train dispatchers. They will now gather more detailed information, using a checklist to get the right resources to the scene and find the child faster. 9-1-1...
County dispatcher killed in crash Saturday in Burlington Township
BURLINGTON TOWNSHIP — Township police are investigating the cause of a motor vehicle accident that killed a Burlington County Central Communications employee. According to police, around 12:30 p.m. on Saturday, Thomas Johnson, 44, of Cookstown, was driving a blue...
WHEN 9-1-1 IS NOT ENOUGH: TRANSITIONING THE 9-1-1 CENTER INTO A MULTI-CHANNEL EMERGENCY COMMUNICATIONS CENTER
Disasters, terrorist attacks, and network outages have demonstrated the limitations of the 9-1-1 system. Emergency communications centers that remain focused on 9-1-1 as the singular emergency reporting channel fall short of providing a comprehensive emergency...
Intermittent PT Dispatcher
Intermittent Part Time Dispatcher: Receive and respond to requests for emergency services and dispatch appropriate services. Receive and transmit information by radio, telephone and computer terminal. HS diploma or the equivalent plus two years’ related...
York County PA picks consultants to revamp 911 center
YORK, Pa. (WHTM) – York County is making big changes to its 911 Center. Fire, police, EMS and communication workers say the current setup isn’t working. York County hired a firm to evaluate the center, and it released a public report of recommendations this summer....
FDL County Residents Encouraged to Sign Up for Smart 9-1-1 Service
Fond du Lac County Emergency Management officials continue to encourage residents to sign up for Smart 9-1-1. The new technology was introduced in April, and Fond du Lac County is currently the only county in the state offering the service. County Communications and...
Drilling Down Some Key Differences Between FirstNet and Verizon
By Richard Mirgon
I haven’t commented much in the past few months on Verizon’s efforts to maintain their presence in the public safety market and to compete with FirstNet. Much of what they have had to say is not much more than “me too” statements. As FirstNet grows and innovates, we hear a lot from Verizon about “I can do that” and “we’re the same” or as I like to say “me too”. Well as we know, they aren’t the same and they aren’t doing everything FirstNet can do.
Just to cover a couple of the basics, Verizon is a commercial network driven by stockholders and stock price. FirstNet as we all know is owned by public safety and governed by an independent board of directors, which includes first responders, and is housed under the U.S. Dept of Commerce. It has a robust public safety advisory committee made up of first responders. This is officially called the FirstNet Authority and more information is available on them at www.Firstnet.gov.
Fundraiser launched for granddaughter of EMS dispatcher killed in Burlington shooting
Laura Grant dedicated her life helping care for others. Now that she's gone, killed in what friends describe as a "senseless act of violence," her coworkers are stepping up to make sure that care continues for the person who mattered most to Grant...
Town officials react to Crown Ambulance discontinuing 9-1-1 service
Presque Isle Fire Department is preparing for the change in ambulance service, which takes effect by 2020. Chief Darrell White says the department operates four ambulances and serves Washburn and Fort Fairfield, in addition to Presque Isle. He says while the...
911 board approves budget for new NG911 system
Putnam County 911 board members approved a budget Thursday for a new next generation interface system for 911 dispatchers. The Next Generation 911 system, or NG911, is a nationwide, standards-based, digital emergency communications infrastructure that...
New public information campaign aims to educate Mainers about emergency calling and texting to 911
HALLOWELL – The Maine Public Utilities Commission has launched a public information campaign to educate Mainers about calling and texting 911 in an emergency. Two 30-second public service announcements will began airing statewide in August. In one PSA, a...
Lincoln County dispatchers at the ready for the ring
hey never know what it will be, but the dispatchers at the Lincoln County E-911 office are at the ready for the ring. On this particular Thursday, three women were manning the mics in a small office tucked away within the maze of hallways behind the main entrance of...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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