Comm Center News
Visual 911+ App Earns FirstNet Listed Designation
SAN ANTONIO - August 29, 2019 - ( Newswire.com ) Following a rigorous review process, the Visual 911+ app is now FirstNet Listed and available via the FirstNet App Catalog. FirstNet – America’s public safety communications platform – features the first-ever App...
Hardin County E-911 telecommunicator wins national award
A Hardin County E-911 telecommunicator has been selected as the 2019 NICE Public Safety PSAP’s Finest Telecommunicator of the Year. Kendra Murphy, 29, was recognized Tuesday with the national award during a Hardin Fiscal Court meeting. It was presented to her by...
‘The quality will go up’; IXP confident communications will improve
When Webster County residents call the 911 dispatch center to report an emergency, there will be two dispatchers ready to field those calls at any given time. “We are going to have two telecommunicators on every shift, 24/7,” said Dan Posluszny, project manager for...
Police mum on response to 911 calls Connecticut mom made before her death
HARTFORD, Conn. (AP) — Shortly before Perrie Mason vanished earlier this month, two 911 calls were made from her phone. Dispatchers did not hear anyone on the line and called her back, but still no response, according to her sister. Four days later, on Aug. 21, the...
Emergency Communications Center for Lawton and Comanche Co. down
COMANCHE CO. (KFDX/KJTL) — Phone lines at the Comanche County Emergency Communications Center are currently down. They are being rerouted through Altus Emergency Management to then be properly dispatched to Lawton first responders.
Cincinnati Enquirer Feature: The 9-1-1 Center response on September 6th 2018 Fifth Third Shooting
Click here to view this video.
Behind the rescue scene: 911 dispatchers
The short moment of silence is broken by a loud chirping sound of the phones demanding immediate attention. A dispatcher sitting at one of four desk areas in the office answers. Depending on the call, they look at one or more of the six computer screens set up at each...
Richland County commissioners OK $573281 to upgrade 9-1-1 dispatch center
MANSFIELD -- Richland County commissioners on Thursday approved spending $573,281.60 on a project to upgrade, renovate and relocate aspects of the sheriff's department -- including the 9-1-1 dispatch center and road patrol offices -- within the Peoples Community...
Rimbey RCMP respond to prank 9-1-1 call
In the last week Rimbey RCMP responded to 61 calls for service. These calls include but are not limited to: six thefts, three complaints of threats uttered, three thefts of motor vehicles files, and five traffic collisions. On August 21 RCMP responded to a 911 hang up...
911 dispatcher in Fort Smith drowning had already resigned
Video is available when you click on "read full story". The 911 dispatcher who took the call of a drowning woman in Fort Smith on Saturday had already resigned before she took the call, Danny Baker, interim police chief, told 40/29 News. Saturday morning was already...
Fort Worth MedStar Takes Us Inside Communications Center
Traffic in North Texas can change in an instant. We tell you about it every morning and the people over at MedStar deal with it all the time. Often medical emergency personnel are rerouted while trying to get patients to the hospital. We were inside MedStar’s...
Columbia City opens $1.6M dispatch center
COLUMBIA CITY — Columbia City’s 911 dispatchers began taking calls in a new location earlier this month — but not far from its previous location. The city unveiled its new dispatch center, holding a ribbon cutting and open house on a Tuesday evening and taking its...
Sheboygan County tornadoes put 911 dispatchers to the test. A year later what has changed?
SHEBOYGAN - There's a hum of activity even on a slow day. Several screens tower over each 911 dispatcher, and there are usually four or five dispatchers. Red and green lights flicker on and off indicating when one of them is on the phone or radio. ...
Amherst 911 dispatchers enjoy recent improvements to desks, consoles
For Laura Minnick, it feels like Christmas has come early at work. The desk where the Amherst County dispatcher of nearly 14 years sits to answer incoming emergency calls during 12-hour shifts recently received improvements as part of an overall upgrade for...
It takes a special person to do this job: Emergency call centers need workers
When you’re faced with an emergency and need to call 911, you need someone to pick up. But those on the other end of the line are facing their own emergency. Next week, Twin Falls, Idaho, will have only eight dispatchers on staff. Any less than that, and it’s not...
Mysterious 911 calls explained
Athens Police Department officers were sent on Thursday afternoon to check out several 911 calls received with nothing but static on the other end. Officers James Graham and Josh Ames were sent to an Athens residence to check out the calls that originated from a cell...
Where are U” app covers Public Safety Answering Point of the pan-European emergency phone number 112
Where are U is the official emergency app, linked to the Public Safety Answering Point of the pan-European emergency phone number 112. This is the number chosen by European states to send emergency requests for police, fire brigades and ambulances or medical...
911Eye Among Upgrades At Gloucester Township Dispatch Center
Anyone who calls 911 in Gloucester Township can now provide live video of the situation to the township dispatcher, police said. GLOUCESTER TOWNSHIP, NJ — In the first moments following a tragedy, the person in the first line of defense is the dispatcher. Whether a...
Digging Deeper: What the $1.9 million Marshall County E-911 budget will fund
MARSHALL COUNTY - The staff at the Marshall County 911 center have handled calls ranging from deadly car crashes to a school shooting. "You're going to miss your son's little league games, your daughters dance recitals, I've missed both of those," said Sheila Day, a...
New Tech Allows County to Pinpoint 911 Callers
FREEHOLD – A short walk down a hallway and through an entrance inside the Monmouth County Sheriff’s Office public safety center in Freehold leads to the 911 communications center, a large room filled with computer and video screens. Dispatchers work behind desks with...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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