Comm Center News
KSP Post 16 seeking dispatcher applicants
HENDERSON, Ky. (9/13/19) — Kentucky State Police is currently accepting applications for the position of police telecommunicator I for Post 16 in Henderson which serves Henderson, Union, Daviess, Hancock, Ohio and McLean counties.
First responders recognized at Marion County Public Safety Night
On the 18th anniversary of the September 11, 2001 terrorist attacks, Marion County held their third annual Public Safety Night on the square in Knoxville. The event honored local first responders across Marion County, while also honoring the memory of the first...
Fruits of police dispatchers labor recognized by Flagstaff Academy students
While 911 dispatchers serve as the first step in providing oftentimes life-saving care to those in need, they are rarely the ones recognized for the effort. Flagstaff Academy students wanted to change that. Thursday afternoon, teachers Kate Sloop and Terri Reh...
Facebook calls Miss. dispatchers with victim’s coordinates in emergency
TUPELO, Miss. — People know Facebook can be used to find old friends. It can also help find people in dire straits. That was the case recently when Lee County authorities were searching in vain for a woman in the midst of a medical emergency in the middle of the...
Eagan family gives thanks to dispatcher who warned them of carbon monoxide leak
An Eagan family escaped carbon monoxide poisoning after their detector went off one night around 1:30 a.m. The Florida-based dispatcher that called to warn them flew to the Twin Cities this week to meet the family she helped save. The Klassens, including Andy,...
Effects of dispatcher-initiated telephone cardiopulmonary resuscitation after out-of-hospital cardiac …
Using a nationwide population-based registry, researchers examined the outcomes of dispatcher-initiated telephone cardiopulmonary resuscitation (TCPR) in Japan. They divided adult Japanese patients with out-of-hospital cardiac arrest (OHCA; n = 582,483, age ≥...
Aurora dispatcher getting help from community after home is struck by lightning
STRASBURG, Colo. -- An Aurora dispatcher is getting help from two communities and the first responders she works with after tragedy literally struck over the weekend. While she was at work, lightning hit her house, starting a fire. Despite the stress, Paula Hull went...
Floyd County passes pay raise to combat shortage of 911 dispatchers
NEW ALBANY, Ind. (WDRB) -- Sometimes, the phones at the Floyd County 911 Communications Center ring almost nonstop. Sheriff Frank Loop's dispatch center isn't just responsible for calls where his deputies are dispatched. It also dispatches four fire departments,...
Dispatchers advise how to communicate when calling 911
The temperament of an individual calling 911 is important for dispatchers, because the quicker they receive accurate information, the sooner help will arrive. At the St. Joseph Police Department, the dispatchers receive a variety of calls. Some are people...
Sgt. Steve Hinkle, Bristol dispatcher among first responders honored in Nashville on 9/11 anniversary
NASHVILLE, Tenn. (WKRN/WJHL) – On this anniversary of 9/11, the heroism and sacrifice of Tennessee first responders was honored in Nashville on Wednesday. Among them was Bristol Police Department dispatcher Jessica Donihe, who helped police officers locate a woman in...
Carriers Continue Push for Phased-In 9-1-1 Indoor Location Accuracy, NEAD Concerns
Wireless carriers continue to lobby the FCC through the CTIA trade association on indoor location accuracy requirements, pushing for phased-in ±3-meter Z-axis accuracy requirements and pointing out challenges with the National Emergency Address Database (NEAD), which...
State-of-the-Art Public Safety HQ becomes the Latest Investment in Jackson Square, furthering …
Jersey City – Mayor Steven M. Fulop and the City Council have approved construction for the Public Safety building at Jackson Square; centralizing public safety services and resources in Jersey City. For the first time, the headquarters...
New 9-1-1 director hired for Piatt County
A Waynesville native has been hired as the new E9-1-1 director for Piatt County, a position that has been empty since the retirement of Jim Cripe on June 28. Tim Furman, 26, was unanimously approved by the county board on Wednesday morning, and will start Sept. 26....
Harnessing FirstNet to enhance EMS response and improve patient care
By Brent Williams, Senior Advisor for EMS, First Responder Network Authority
With the arrival of FirstNet, emergency physicians, paramedics and emergency medical technicians (EMTs) now have access to the nation’s first wireless broadband network dedicated to emergency communications with advanced broadband capabilities.
As the emergency medical field continues to adopt more complex assessment and diagnostic tools, reliable broadband is more important than ever to access actionable information when administering remote care via community para-medicine programs and mobile integrated healthcare.
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King William Fire Department continues evaluation, focuses on taking 911 calls but doesn’t track response times
Fire departments across the country set benchmarks for how long it takes to respond to fires, car crashes and other incidents to track progress and hold themselves accountable, but King William County Fire Chief Laura Nunnally said setting a response time goal for the...
Trial against ambulance company begins
(Editors Note; I am posting this story because of the "lessons learned" on how a average call and trying to do the right thing can go wrong.) YOUNGSTOWN — A medical alert call button can be a lifeline for a person who can’t reach a phone in an emergency, but what if a...
Scheduled 911 maintenance outage to affect landlines in Brown County
There is scheduled fiber maintenance to be performed on September 12 between 12:01 AM and 3:00 AM which will effect 9-1-1 telephone landline communications in the Brown County area. The communications provider will be working on a fiber cable near Russell, Minnesota...
Two Colorado Springs students honored for emergency response to help their dad
Calling 9-1-1 in June was scary for Connor Sullivan, 14, and his sister, Molly, who’s 11. Two times over summer break, their dad felt really sick at home as he experienced complications from triple-bypass heart surgery. Connor called the emergency service June 5;...
County denies grievance by county dispatchers
BAD AXE – The Huron County Board of Commissioners moved to deny a grievance filled by the county’s 911 dispatchers at this week's meeting. The grievance against Huron County alleges the county did not administer job analysis questionnaires (JAQ’s), a tool used to...
Send everybody: Bountiful dispatchers praised for their response to Gun Range Fire
BOUNTIFUL, Utah (KUTV) — When Bountiful dispatch supervisor Brenna Dearden looked out her window on the night of August 29, she could see the flames on the mountain east of the city. KUTV Hundreds of 911 callers were reporting the fire racing toward homes. “The scene...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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