Comm Center News

Vote set to overhaul York County 9-1-1 center

Springettsbury Township, York County — Tomorrow, York County Commissioners will vote on a $750,000 contract to overhaul the 9-1-1 communications center. While the vote is not finalized, many people seem to feel this is a step in the right direction for an agency...

Integrating FirstNet into 911 Operations

By Kristi Wilde, Senior Public Safety Advisor
The FirstNet Authority continues to engage public safety from every discipline to better understand what they need from the FirstNet network. The FirstNet Authority talked with professionals working in emergency communication centers (ECCs)—sometimes called 911 centers or public safety answering points (PSAPs)—at Arizona’s Public Safety Broadband Forum for PSAPs (“Forum”) in Phoenix, Arizona in late August.
The event, hosted by the Arizona Department of Administration, was geared towards understanding how emergency communications professionals in Arizona are using FirstNet today and helping them learn how to integrate FirstNet into their 911 operations. Though voice communications are traditionally constrained to landlines and land mobile radios, ECCs are expanding how they communicate. The FirstNet Authority talked with ECC professionals at the Forum to understand how they are using data to communicate with the public and with responders in the field.
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Concord now allows you to text 911 dispatchers

CONCORD (KGO) -- For the first time, cell phone users in Concord can text to receive help from 911. When texting 911, Concord police wants you to provide your exact location and tell them what kind of help you need. Officials say don't send pictures, videos, or...

Chippewa Falls woman charged after false 9-1-1 call

CHIPPEWA FALLS, Wis. (WEAU) – A Chippewa Falls woman has been charged after calling in a false 9-1-1 call. Court documents show 28-year-old Shahannah Barnes has been charges with second degree recklessly endangering safety, a felony, and false emergency 9-1-1 phone...

Broome County 911 Dispatchers Moving Back to 8 Hour Days

On any given day, dispatchers in Broome County are taking in upwards of 1,600 calls. It's a task they've grown used to handling. "At times, the phone's ringing, a different call is coming in every 30 seconds, every 45 seconds. There are times where we're running out...

Text to 9-1-1 service now ready in 10 East Texas Counties

East Texas Council of Governments’ Regional 9-1-1 Program is pleased to announce the availability of Text to 9-1-1 service in Anderson, Camp, Cherokee, Gregg, Marion, Panola, Rains, Upshur, Van Zandt and Wood Counties. Text to 9-1-1 is a service that allows citizens...

Phoenix 911 dispatchers to get new quiet room

Emergency dispatchers in Phoenix who handle 911 calls will have a place to decompress. The Phoenix Police Department on Tuesday will dedicate a new "quiet room" for 911 operators. Police Chief Jeri Williams and Phoenix Mayor Kate Gallego will be on hand for the...

Emergency services dispatchers honored

CUMBERLAND — As much of the United States observed Patriot Day, a national day to honor victims of the tragic events of Sept. 11, 2001, local emergency communication dispatchers were honored Tuesday in a separate ceremony to highlight the essential role they play...

911 Board proposes a new service plan to the county

BRANCH COUNTY — The Branch County 911 Central Dispatch Board has approved and sent to the County Commission a proposed new Service Agreement to operate the consolidated emergency communications for all of the counties. The 911 board has chaffed at the county’s control...

Deceased Grand Traverse dispatcher honored in final call

GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) -- The final call for Joseph Miller was played in Grand Traverse County Saturday. Miller worked in public safety for 25 years, 21 of them for Grand Traverse County Central Dispatch. Miller and his girlfriend Rene Hoxie-Papineau...

Emergency services dispatchers honored

CUMBERLAND — As much of the United States observed Patriot Day, a national day to honor victims of the tragic events of Sept. 11, 2001, local emergency communication dispatchers were honored Tuesday in a separate ceremony to highlight the essential role they play...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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