Comm Center News

Dispatchers do more than answer emergency calls

Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other...

Do not support 9-1-1 levy without answers

In preparation for the November ballot, I am asking voters to reject the 9-1-1 levy being proposed until such time the county proves it has done due diligence in analyzing options for upgrading 9-1-1 capabilities, as well as alternatives for funding. The levy,...

Upgrades coming to 911 call centers

Emergency and communications officials in Richland County, North Dakota, are supporting planned upgrades to the state’s 911 call centers. The U.S. Department of Commerce and U.S. Department of Transportation announced an award to North Dakota’s 911 system Monday,...

Calhoun County Provides Text-to-9-1-1 Services

County provides Text-to-9-1-1 services to citizens in case of an emergency County 911 Emergency Communication District, Calhoun County Sheriff’s Office, Calhoun County EMS, Port Lavaca Police Department, Port Lavaca Fire Department, and all volunteer agencies are...

Ambulance paramedics, dispatchers ratify agreement

Members of the Ambulance Paramedics and Ambulance Dispatchers Bargaining Association and the Health Employers’ Association of BC employer-members have ratified an agreement under government’s Sustainable Services Negotiating Mandate. “The mandate focuses on improving...

Dynamic Emergency Calling for Microsoft PSTN Calling Plans

Dynamic Emergency Calling is a feature of Microsoft Teams Phone System. It uses the caller’s current location to route to a Public Safety Answering Point (PSAP), a call center operated by the local government. This feature is for the United States. This is also...

Assessors to evaluate Emergency Communications

The Suffolk Police Department’s Emergency Communications Center will soon be evaluated by a team of assessors from the Commission on Accreditation for Law Enforcement Agencies Inc. Specifically, CALEA will evaluate the Emergency Communications Center’s policies and...

Community gathers to help ill dispatcher

John DiMasso is not the kind of person who likes to accept help. The emergency dispatcher with the Northwest Connecticut Public Safety Communication Center comes from a family that values work ethic and helping others, said his sister, Jane Pinho. “We’re used to...

City of Albany dealing with ongoing dispatcher shortage

ALBANY, N.Y. (WRGB) - CBS6 is continuing to investigate a staffing shortage among Albany dispatchers. Monday, the Albany Police Officers Union President, Greg McGee, says dispatchers have been forced to work overtime 513 times so far this year, as compared to 286...

ND to upgrade call centers to Next Generation 911

BISMARK, N.D. — North Dakota's emergency call centers will enter the next phase of upgrades to enable Next Generation 911 capabilities through the 911 Grant Program. According to the Williston Herald, the U.S. Department of Commerce and U.S. Department of...

City council approves 911 tax

Following in Fishers’ footsteps, the Westfield City Council voted in favor of a resolution approving a 0.1 percent local income tax increase to help fund 911 dispatching in Hamilton County at its Sept. 23 meeting. The town council of Arcadia, with a population 1,600...

Glick celebrates first responders, new tech at ceremony

CHEYENNE – A truck providing improved communications for first responders in rural areas will be available to all Wyoming law enforcement agencies that opt into a new program. The vehicle was on the scene during a proclamation ceremony recognizing first responders...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


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