The job of a Metro Net dispatcher today makes 25 years ago seem like the dark ages. Twenty-five years ago, when Tracy Nolan began her career as a dispatcher with the Buena Park PD, answering 911 calls was very different than it is today. Back then, virtually all...

Dr. Eisenberg, each of the speakers at the 2019 Cardiac Arrest Survivor’s Summit, and I strongly believe that keys in improving cardiac arrest include: 1) More emphasis, diligence and evaluation of dispatch center CPR instruction to callers. Teaching dispatchers to...

The North Texas Emergency Communications Center is the first in Texas to go live on the 911 tech. The all-digital NextGen911 system will service around 250,000 people in Dallas-Fort Worth. AT&T and the North Texas Emergency Communications Center (NTECC) are...

Download this white paper to learn how NG911 is fundamentally changing emergency calling, including revolutionary capability for enterprise phone systems. For the first time ever, real-time multimedia and location information can be delivered directly to public safety...

LONDON, ONT. -- During a new constable’s swearing-in ceremony at the London Police Service headquarters Friday morning, Deb Dodds, a 911 dispatcher for over 40 years, was honoured to present her daughter Jessica with her badge. “This is definitely one of the most...

The launch of 18 Emergency Communications Centres across the country by the Nigerian Communications Commission, will address the rising insecurity cases in the country, writes Emma Okonji Given the global insecurity situation, which is already spreading across Nigeria...

UTICA, NY (WUTR-TV) — Could ordering a pizza alert 911 dispatchers of an emergency? ‘Yes,’ says Oneida County Emergency Services Director Kevin Revere. “We are familiar with that, it’s kind of a basic training tool that’s been used in the past…’ ‘…or pretending that...

ST. JOHN'S, N.L. — When medical dispatchers relocated and could no longer hear code red fire alarms at the Health Sciences Centre, they weren’t always being tipped off and they became concerned that patients arriving aboard ambulances could be affected by them not...

The Hardin County Sheriff’s Office is currently accepting applications for the position of dispatcher.  Applicants must be 18 years old, have a valid driver’s license and a clear criminal background.  Candidates must be able to work weekends and holidays and...

WOOSTER — The Wooster Post of the Ohio State Highway Patrol has announced the 2019 Trooper and Dispatcher of the Year. Dispatcher Elza Lloyd was selected as the Wooster Post’s Dispatcher of the Year. The selection was determined by his peers and officers from both the...

After a stroke victim was forced to call 911 multiple times when he couldn’t provide dispatchers with the address of his hotel, the OEMC is promising changes. NBC 5 Investigates’ Chris Coffey has the update. [VIDEO]

Three weeks after NBC 5 Chicago Investigates first exposed a controversial 911 call for help -- in which a man was delayed in having dispatchers send an ambulance for nearly ten minutes -- the City of Chicago now says “more should have been done,” to help him, and...

NEW YORK (AP) – The Latest on the aftermath of a strong winter storm that hit the Northeast (all times local): 11:45 a.m. Police say the 16-year-old girl killed in a traffic accident during the snowstorm in New Hampshire was the daughter of a police department...

In an ever-continuing problem for the Taber/Vauxhall RCMP detachment, 9-1-1 hang-ups are still plaguing officers. With an RCMP delegation in council chambers for the M.D.’s regular meeting on Nov. 5, the issue was once again brought up as both council and the...

MICHIGAN CITY — A Michigan City officer who pulled a woman to safety after she was nearly swept away by high waves and dispatchers who spotted her via camera were honored Wednesday night. Michigan City Officer Todd Pliske received the “Exceptional Service Award” at...

Note: Public Safety Carrier Opportunity Informer Systems is looking for a talented professional whose role will be sales of Schedule Express, a leading scheduling software service operating exclusively in the Public Safety industry. The work environment is virtual, so...

County Accepting Applications Through Feb. 3, 2020 Montgomery County currently has openings for 9-1-1 call taker/dispatchers in the County’s Emergency Communication Center (ECC). Applications may be submitted online from now through Feb. 3, 2020, here. The ECC is...

Lake Mary, Fla., Dec. 10, 2019 (GLOBE NEWSWIRE) -- CentralSquare, the leading provider of public safety and public administration software in North America, announced its ongoing support of the emergency dispatch program at Warren Tech, a career and technical...

Police in Montgomery County, Maryland say a 911 call-taker “misunderstood the caller” Friday night when firefighters were sent to the wrong address for a report of a house fire. The Montgomery County Police Department operates the Emergency Communications Center (ECC)...