Comm Center News
Alameda briefs: Alameda Police Department accepting 911 emergency texts (CA)
Cell phone users within Alameda city limits now have the ability to send emergency text messages to the Alameda Police Department. Texting is an option when it is unsafe to use your voice to make a 911 call, if you’re unable to speak due to an emergency or for the...
APD response times continue to climb (NM)
ALBUQUERQUE, N.M. — It takes Albuquerque police 23 minutes longer to get you than it did eight years ago. A Target 7 investigation into the Albuquerque Police Department’s response times shows there has been a 93 percent since increase 2011 and response times have...
FirstNet bringing enhancements to New Hampshire ahead of schedule (NH)
The First Responder Network Authority (FirstNet Authority) is bringing enhancements to the FirstNet network in New Hampshire ahead of schedule. AT&T and Gov. Chris Sununu recently hosted an event to celebrate. FirstNet is a nationwide, wireless communications...
Junction City EMS Uses FirstNet in Local, Regional, and National Response
By Brent Williams, Senior EMS Advisor, First Responder Network Authority
Junction City Fire Department’s EMS services a rural, Midwest community in Kansas, which presents some communication challenges. To address these challenges, Junction City Fire Department uses FirstNet, whether for long distance transports to the nearest trauma facility, coordinating regional recovery efforts after a tornado, or deploying across the country to respond to a national disaster.
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Neal recognized with 911 service award
Marshall County Judge-Executive Kevin Neal traveled to Washington, D.C., last week as one of eight individuals and organizations recognized for their contributions to providing a better 911 service and support for dispatchers. Wes Wright, Next Generation 911 (NG911)...
City of Longview urges residents to sign up for Smart911 alert system (TX)
LONGVIEW, Texas (KLTV) - The City of Longview is urging residents to sign up for its new emergency alert system. Smart911 launched Feb. 15 and replaces the old CodeRED system. Residents who were signed up with the old system must opt in with the Smart911 system. City...
NG911 Institute Announces 911 Honor Award Winners
The Virginia Information Technologies Agency (VITA) is pleased to announce that their Integrated Services Program (ISP) won the Outstanding 911 Call Center/Program award. The Next Generation 911 Institute (NG911 Institute) announced the winners of the 17th...
Manatee County Emergency Communications Center gets new 911 software
SARASOTA, Fla. (WWSB) - In an emergency, time is of the essence, but if you call 911 in Manatee County, you can count on a new program that will help first responders get to you faster than ever before. It’s thanks to a new, first-of-its-kind state grant that was just...
Emergency Services Dispatcher Job in IWAKUNI, JAPAN
Overview Open & closing dates: Opening and closing dates 02/21/2020 to 03/09/2020Service: CompetitivePay scale & grade: GS 5Salary: $30,113 to $39,149 per yearAppointment type: PermanentWork schedule: Full-Time...
Accomack Moves 2021 Budget to Hearing
The Accomack County Board of Supervisors voted to advertise public hearings for the fiscal year 2021 budget and the tax rate, after making changes to provide for the first year of costs associated with a regional public safety radio communications system. [...] A...
Shawnee emergency dispatcher wins award
Julie Daniels, an emergency telecommunicator with the Shawnee Police Department, was recently recognized by the International Academies of Emergency Dispatch™ (IAED®) for her exemplary efforts in responding to a 911 call. The IAED reports it has awarded Daniels with...
‘It needs to happen’; Indiana bill would classify 911 dispatchers as first responders
VIGO Co., Ind. (WTWO/WAWV) - According to Vigo county 911 director Vickie Oster, when there's an emergency her dispatchers are on the front lines. "We provide pre-arrival instructions for medical issues. We stay on the phone with people while somebody is breaking in...
Dallas Police Department’s online reporting system now available in Spanish (TX)
DALLAS — The Dallas Police Department has made its online reporting system available in Spanish. In a news release sent Wednesday, the department said it launched the new feature after high demand from the public. The Dallas Online Reporting System, also...
City of Longview urges residents to sign up for Smart911 alert system (TX)
LONGVIEW, Texas (KLTV) - The City of Longview is urging residents to sign up for its new emergency alert system. Smart911 launched Feb. 15 and replaces the old CodeRED system. Residents who were signed up with the old system must opt in with the Smart911 system. City...
Move-in date for new Wexford County Central Dispatch facility quickly approaching (MI)
CADILLAC — With less than a month before the target date of March 15, Wexford County 911/Central Dispatch Director Duane Alworden said that it is still the goal for when dispatchers can move to and start working in the new Fawcett Communications Center. In front of a...
Towering far above the city: New Communications Tower Scotland Communications Center (NC)
The new tower is located at the Scotland County Emergency Operations Center on West Boulevard. The county partnered with Verizon Wireless and NC Highway Patrol on funding to construct the new tower complex and put it into use. Verizon Wireless is funding the new tower...
Reading Police Communications Center to undergo renovations and move to the Berks County Courthouse (PA)
The Reading Police Communications Center in City Hall, the office on the first floor where residents go to file a complaint or speak with an officer, will close next month as it undergoes renovations. “It’s undergoing a major renovation of the entire physical space...
South Sound 911 Board of Directors announce Executive Director finalists (WA)
South Sound 911’s Board of Directors executive recruitment committee announced today that five candidates are advancing as finalists for the position of executive director. The five candidates advancing in the selection process are: Mark Buchholz, Director, Willamette...
Why is 911 the emergency call number? (WA)
WASHINGTON — It has been drilled into our heads since childhood: "Dial 911 for emergencies!" But why is that the number for emergencies in the United States? You have to go back to the early stages of telephone use. The 20th century started out with telegraphs...
Consolidating fire department calls, changes to dispatch to be main focus of special Peoria council meeting (IL)
Tuesday night Missouri based consulting firm Fitch & Associates is presenting their findings from a five year survey. [...] In terms of dispatch, Fitch is recommending they upgrade from a “paper card system” to electronic software that could cost almost $...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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