Comm Center News
Madisonville PD dispatcher graduates from DCJT (KY)
MADISONVILLE, Ky. (3/28/20) — Madisonville Police Department dispatcher Kaleb M. White is among 22 law enforcement dispatchers who graduated Wednesday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The graduates hail...
The role of the public safety telecommunicator in COVID-19 response
When public health emergencies threaten our communities and pose special challenges, like the current COVID-19 pandemic, the first responder family, including law enforcement, fire, EMS and 9-1-1 telecommunicators, must prepare their response. In addition to...
Balancing patient privacy and public safety (OR)
EOC plans to request people who test positive for COVID-19 sign waivers to allow release of information to dispatch and law enforcement The Grant County Health Department plans to ask those who test positive for the new coronavirus to voluntarily share that...
COPING WITH COVID-19 Best Practices for Fire/EMS
As Fire, EMS and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Thursday to learn directly from first responders on the front lines about how they’re handling...
Coping with COVID-19 Best Practices for L.E.
As law enforcement and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Friday to learn from other first responders about how they’re handling patient engagement...
Detroit Police Department 911 dispatcher dead of coronavirus (MI)
Detroit, Michigan, USA – 2016: A Detroit Police car parked in front of the Renaissance Center, world headquarters for GM in downtown Detroit. A man who worked for the Detroit Police Department’s Emergency 911 system has died from the coronavirus, officials said...
Medics getting a heads up from dispatchers (MI)
Even before first responders arrive on the scene, a 911 dispatcher will determine if a possible exposure risk to coronavirus exists. Dispatchers at Monroe County Central Dispatch are asking more questions to determine if patients in need of medical help might have...
Arkansas Division of Emergency Management urging families to sign up for Smart911 during coronavirus pandemic (AR)
The Arkansas Division of Emergency Management is urging families statewide to sign up for Smart911 to enable coronavirus awareness for 9-1-1 and emergency responders. Smart 911 is a free service allowing people to submit their personal medical information to...
Hendersonville, Sumner County declare states of emergencies (TN)
Hendersonville Mayor Jamie Clary and Sumner County Mayor Anthony Holt joined several other city and county mayors on Friday in declaring separate state of emergencies in the wake of the COVID-19 pandemic. Tennessee Gov. Bill Lee signed an emergency declaration on...
Johnson City courthouse renovation project survives state budget cuts (TN)
JOHNSON CITY, Tenn. — Five-million dollars in state funds proposed to renovate a historic courthouse in Johnson City survived the last round of cuts as lawmakers rushed to pass a state budget amid concerns about the coronavirus. Members of the Tennessee General...
Huron County’s Dispatchers work from behind the lines to save lives (MI)
HURON COUNTY — When someone calls for Huron County emergency services, they speak with a dispatcher located in their Bad Axe office to either talk them through a situation or call the police or fire department. Those people on the other end of the line go through a...
Wrentham turns to internet, phones to keep town operating
WRENTHAM -- Email, phones and the internet have become the mode of keeping the town’s operations going in the midst of the COVID-19 coronavirus crisis. In an effort to help slow the spread of the virus, “and to promote the practice of social distancing,” all of the...
DeKalb 911 Presents Telecommunicator Commendations
Two 911 Communicator shift partners of the DeKalb Emergency Communications District have been commended for their exemplary performance in handling an influx of emergency and non-emergency calls on a night of heavy rain and flooding last month. Stephanee Wright and...
Abused woman calls 911 to order pizza, dispatcher plays along to outplay her abuser
Tim Tenyeck’s day at work as a 911 dispatcher took a sudden turn when a women called with a weird question. She wanted to order pizza and he quickly realized that she must’ve dialed the wrong number. But the woman on the other side, Tiffany Urban, had done...
New Director Heston Silbert takes over Arizona Department of Public Safety (AZ)
PHOENIX (3TV/CBS 5) – The Arizona Department of Public Safety is now lead by Col. Heston Silbert. Officials with the department confirmed Thursday that Silbert has officially taken over in the role as director of DPS. The former director, Col. Frank Milstead will...
NCC facilitating Emergency Communications Centres across Nigeria – Prof Danbatta (Nigeria)
The Executive Vice Chairman (EVC), of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has revealed that the commission has facilitated the establishment of the Emergency Communications Centres, ECCs, across the country. He said the...
911 telecommunicator becomes hero to local family (NC)
It is too easy to take 911 telecommunicators for granted because they are at the ready every day to assist people when an emergency arises, but that is not the case for Ridgeway residents Terry Simpson and Marie McGuire. They think of Warren County 911...
Key public-safety groups seek consensus for next-gen 911 direction, federal funding
Representatives from 12 key public-safety organizations met last week in an effort to develop a consensus position about next-generation 911 (NG911) that would encourage Congress to provide federal funds supporting a transition from legacy systems to an IP-based 911...
Village La Grange Enhances 9-1-1 Emergency Notifications Services (IL)
The Village is migrating away from the current Code Red emergency notification system, to Rave Alert / Smart911. Public Safety Officials strongly encourage residents and businesses to register for the no-cost service that issues emergency notifications, and provides...
Suffolk Residents Urged To Use App That Aids 911 Dispatchers & First Responders (VA)
Washington — Legislation that would prevent the T-Band spectrum – a public safety radio network intended to ease communication among first responders in 11 metropolitan areas – from being auctioned to other users has garnered support from International...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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