SPRINGFIELD, Ill. (WCIA) — The Illinois State Police (ISP) is recognizing Telecommunicators, Operators and other behind-the-scenes-heroes who dispatch Troopers and officers from other state agencies in emergency situations. The recognition comes during National Public...

VENTURA COUNTY, Calif. - First responders across the country are celebrating their dispatchers starting today as part of National Public Safety Telecommunications Week. This special week spans from April 12 to 18. The Ventura County Sheriff’s Office announced it is...

The staff of MUSCOM, Muscatine’s 911 dispatch center, is being recognized during National Public Safety Telecommunicators Week. Sponsored by the Association of Public-Safety Communications Officials (APCO) International, the nationally celebrated week honors the...

BELMONT — As the COVID-19 pandemic continued to lock down the nation, Allegany County on Monday honored some of those on the front lines of emergency response, proclaiming April 12-18 Public Safety Telecommunications Week. April is 911 Education Month and Monday’s...

Those with an emergency in Wise County are asked to call dispatch a 276-321-7567. The outage is due to disruption in Verizon service in the area.

Telecommunicator Emergency Response Teams (TERTs) provide communications-specific mutual aid between PSAPs to provide trained personnel during emergency situations. Volunteers are sought to update the Standard for TERT Deployment. This revision of the standard will assist PSAPs and governing 9-1-1 authorities with the information required for developing, training, equipping, and deploying a standardized TERT team.
Click here to volunteer.

Lyon County Emergency Communications Center dispatchers work hard day after day to coordinate responses with local law enforcement and first responders. Many people in the community may not realize who it is on the other side of the phone when they are calling during...

The Orleans County Sheriff’s Office recognizes 911 Dispatchers during National Public Safety Telecommunicators’ Week April 12-18, 2020. Public Safety Telecommunicators (911 Dispatchers) are a vital part in an emergency. Through assessment and coordination of each...

Dispatchers in Natrona County are using a live video response service for 911 calls in order to help with social distancing measures. The optional service that callers or dispatchers can request during the call will be in effect for the next 30 days. It does not...

FARMINGTON - Commissioners moved again to table a contingency plan proposed for the Franklin County Regional Communications Center at a meeting Thursday morning, as well as reversing a previous decision and opting in to federal paid leave associated with the COVID-19...

APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.

National 911 Education Month Prepares Americans for Emergencies Stratford, CT – The month of April is National 911 Education Month. Stratford Public Safety Communications Center will be periodically putting out information to help the public better understand...