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‘You get a lot of burnout:’ Nationwide 911 dispatcher shortage has local agencies getting creative (FL)
JACKSONVILLE, Fla. — Across the country, law enforcement and fire rescue agencies are experiencing a shortage of 911 dispatchers. Between 2019 and 2022, one in four jobs at public safety communications centers were vacant, according to a recent report from the...
San Francisco Opens New 911 Dispatch Center (CA)
San Francisco, CA – Today Mayor London N. Breed and the San Francisco Department of Emergency Management (DEM) celebrated the opening of San Francisco’s newly renovated 911 Dispatch Center. The significant upgrades to the facility, located at 1011 Turk Street,...
DuPage 911 operator sues, saying employer discriminated against him (IL)
A 911 telecommunicator is suing DuPage Public Safety Communications, saying it has discriminated against him because of his race and ethnicity. READ FULL ARTICLE
APCO’s Steve Devine talks tech trends in 9-1-1
I recently sat down with Steve Devine, who was named Chief Technology Officer for the Association of Public-Safety Communications Officials International (APCO) this past December. APCO works to empower and educate public safety communications professionals. READ FULL...
Hamilton County Commissioners unanimously approve $14 million 911/EMA facility project (OH)
As National Telecommunicators Week wraps up, Hamilton County is moving forward with renovation plans on a new building for the County Emergency Communications Center. READ FULL ARTICLE
Sheriff’s Office and over 40 Partners Go Live (IL)
The Lake County Sheriff’s Office announces a successful implementation of a major 911 technological overhaul. In 2019, the Lake County Sheriff’s office in conjunction with the Lake County Emergency Telephone Systems Board (ETSB), with the assistance of Crowe...
White House recognizes National Public Safety Telecommunicators Week (D.C.)
ALEXANDRIA, Va. — The National Emergency Number Association praised President Biden for recognizing National Public Safety Telecommunicators Week (NPSTW) in a letter from the White House.
Law enforcement officials in 4 states report temporary 911 outages
(AP) - Law enforcement agencies in Nebraska, Nevada, South Dakota and Texas reported temporary outages to 911 services before saying hours later that services had been restored. It was not immediately clear what caused the outages or whether they were related.
A new report on the Maui wildfires cites communications breakdowns (HI)
Updated April 17, 2024 at 6:04 PM ET HONOLULU — As wildfires ripped across Maui last August, the head of the emergency management agency dragged his heels about returning to the island amid the unfolding crisis, while a broad communications breakdown left authorities...
911 dispatchers being recognized as first responders with police, EMTs, firefighters (IN)
The soft gray light pouring into the windows of their upper floor control room, coupled with the calm, low voices of Porter County’s E911 dispatchers, belies the urgency of the accidents and medical emergencies the first class telecommunicators field on a recent rainy...
Public Sector GrantsMORE>
National Telecommunications and Information Administration (NTIA) Grant Deadline Extended
The National Telecommunications and Information Administration (NTIA) has extended the grant deadline to March 22, 2024 for Tribal Broadband Connectivity Program applications. Read about how the Navajo Nation received funding from the NTIA Tribal Broadband Connectivity Program (TCBP) Grant in 2022 to boost broadband connectivity.
FY 2023 Assistance to Firefighters Grant (AFG) Grant Application Period Now Open
The FY 2023 Assistance to Firefighters Grant (AFG) grant application period opened January 29, 2024 at 8 a.m. ET and closes Mar. 8, 2024 at 5 p.m. ET. As you prepare for this or any other grant application, watch this FREE grants webinar hosted by PS Grants, “How to Effectively Plan for the Upcoming Grant Cycle”.
PSSA Webinar
Protecting 4.9 GHz for Public Safety
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
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